Right of withdrawal

Last updated: 17.08.2026

Please note

The German version of this withdrawal policy is the legally binding one, since it follows the statutory model text. The English text below is a courtesy translation provided for convenience only.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us (Sprtized Holding UG (haftungsbeschränkt), Hartenbergstraße 62A, 53639 Königswinter, Telefon: +49 171 7589877, E-Mail: bjoern@sprtized.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

You shall send back the goods or hand them over to us (Sprtized Holding UG (haftungsbeschränkt), Hartenbergstraße 62A, 53639 Königswinter) without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

To Sprtized Holding UG (haftungsbeschränkt), Hartenbergstraße 62A, 53639 Königswinter, email: bjoern@sprtized.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*) Ordered on (*)/received on (*) Name of consumer(s) Address of consumer(s) Signature of consumer(s) (only if this form is notified on paper) Date

(*) Delete as appropriate.

Starting the rental early

If the rental period begins within the withdrawal period, we ask for your express request to start before it ends when you accept the offer. Once the contract has been fully performed, the right of withdrawal expires. If you withdraw during the rental, you owe the pro-rata compensation set out above for the days already used.